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Standard shipping takes 6–12 days depending on your location.
Need it faster? We’ve got express shipping (5–10 days) available at checkout.
We proudly offer a 1-year warranty on all products. If anything breaks, we’ll replace it — no questions asked.
What's covered?
We guarantee against manufacturing defects for 1 year – this is completely separate from our standard 30-day return policy.
Key differences:
• 30-day policy = return to receive full refunds for any reason
• 1-year warranty = defect repairs/replacements only
How to claim?
Email support@tytanex.com with your order # and issue details. Approved claims get free replacements — no return needed!
What's not covered?
Accidental damage, lost pieces, or normal wear.
Your bear is built to last — and so is our promise! 🐻✨

"Absolutely Stunning"
When I saw the Bobabear on Tytanex, I was so stunned and wanted to have this built in my room on display. After a couple of rigorous hours I got the entire bear built and I couldn't be happier.
Mark C. (NEW YORK, US)

"SPOT ON!!"
Worth every penny. Me and my daughter were in fact challenged by how many bricks it had! We loved the small mini bear also, that was a good break from the main bear ;) Already planning my next buy.
Shannon G. (Liverpool, united kingdom)


We take pride in our quality, but your satisfaction matters most.
Frequently Asked Questions
1. How challenging is the build?
1. How challenging is the build?
Designed for fun, not frustration! Our step-by-step guide makes assembly rewarding for ages 12+—perfect for family bonding or a relaxing solo project.
2. What if I'm missing pieces?
2. What if I'm missing pieces?
Extremely rare (thanks to our triple-check packaging!), but we’ll rush replacements free if needed. Just snap a photo of your manual’s page number.
3. Can kids build this alone?
3. Can kids build this alone?
Even ages 8–11 enjoy it best with little adult help. The instructions include color-coded sections for clarity.
4. How long until I receive my order?
4. How long until I receive my order?
Most orders take 3–5 business days for processing at our warehouse. International shipping takes 6-12 days (with no surprise customs fees—we cover them!).
5. Can I return an opened box?
5. Can I return an opened box?
Absolutely! Even if you’ve built it, our 30-day guarantee holds. Just return it back to us and we will refund you promptly.
6. What comes in the Tytanex BearBrickz box?
6. What comes in the Tytanex BearBrickz box?
- Your bear, in brick form
- A mystery small bear in the same brick form
- A complementary hammer depending on the complexity of the bear
- A set of clear instructions.
7. Can I take it apart and rebuild it?
7. Can I take it apart and rebuild it?
Of course! Although ours is more of a display piece after it's done, but you do you!